Refund & Cancellation Policy

Effective date: October 8, 2026

YNA provides customized and recurring business services. This policy describes our general cancellation and refund approach unless a written proposal, invoice or service agreement states different terms.

Recurring services

Customers may request cancellation by contacting YNA at info@getyna.io or (877) 386-7027. Cancellation stops future renewals after the effective cancellation date. Amounts already paid for a billing period are generally non-refundable once that service period has begun, except where required by law or where YNA agrees otherwise in writing.

Setup, custom work and marketing services

Setup fees, completed custom work, campaign work and other services already performed are generally non-refundable because resources are committed to providing those services. If YNA has not begun a separately billed project, contact us promptly to discuss cancellation.

Billing errors

If you believe you were charged incorrectly or more than once, contact us promptly. We will review legitimate billing errors and correct them when appropriate.

How to contact us

Email: info@getyna.io
Phone: (877) 386-7027